Privacy Policy

Preserving trust is a core value. AWS recognizes that you expect us to protect the information you provide us and to use it responsibly.  We are strongly committed to fulfilling the trust that is the foundation of your expectations.  For that reason, we have adopted this Privacy Policy.

Our Privacy Principles:

• We do not sell customer information.

• We do not share customer information with persons, companies or organizations that would use that information to contact you about their own products and services.

• We expect persons or organizations that provide services on our behalf to keep customer information confidential and to use it only to provide the services we’ve asked them to perform.

• Within AWS, we communicate regarding the need to protect your information to those individuals who may have access to it.

Information We May Collect

We collect and use information we believe is necessary to administer our business, to advise you about our products and services, and to provide you with customer service. We may collect and maintain several types of customer information needed for these purposes, such as those below.

Types of information we may collect and how we get it:

• From you, (on applications for our insurance,  products, or on other forms, through telephone or in-person interviews, and our Customer Response Center) such as your address and telephone number

• From your transactions with us, such as your payment history, underwriting, and claim documents

• From  outside companies, such as your driving record and claim history

• From consumer reporting agencies, such as your credit history.

How We Use Information About You

We use customer information to underwrite your policies, process your claims, ensure proper billing, service your accounts, and offer you other insurance or financial products that we believe may suit your needs.

What Information We Disclose?

We share information about our transactions (such as payment of premium) and experiences (such as an auto accident) with you within our company to better serve you and to assist in meeting your current product and service needs. We may also disclose customer information about you to persons or organizations inside or outside our company as permitted or required by law, including companies that perform marketing services for us or with whom we have joint marketing agreements. These agreements allow us to provide a broader selection of insurance and financial products to you today.

We share customer information as necessary to handle your claim and to protect you against fraud and unauthorized transactions.

If you have any questions or would like more information, please contact us, at (504) 883-4111 or out of area code 1-800-375-5563.